Privacy policy
Last updated: July 15, 2026
Bloom Hair Wellness operates this online store and website, including the information, content, features, tools, products, and services made available through mybloomroutine.com.
Bloom Hair Wellness is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
This Privacy Policy explains how Bloom Hair Wellness collects, uses, stores, and discloses personal information when you visit our website, place an order, communicate with us, subscribe to marketing, or otherwise interact with our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read and understood the practices described in this policy.
Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you.
The personal information we collect depends on how you interact with our website and services. It may include the following categories.
Contact Information
We may collect:
- your name;
- email address;
- billing address;
- shipping address;
- and telephone number if you provide one for delivery, account, or order purposes.
Order and Transaction Information
We may collect information about:
- products you view;
- products added to your cart;
- products you purchase;
- order history;
- returns, refund requests, and cancellations;
- discount codes used;
- shipping selections;
- payment status;
- and communications related to your order.
Payment Information
Payments are processed through Shopify and authorized payment providers.
Payment-related information may include:
- payment method;
- billing details;
- transaction amount;
- payment confirmation;
- and limited payment-card details made available by the payment processor.
Bloom Hair Wellness does not independently store complete payment-card numbers.
Account Information
When customer accounts are available and you choose to create one, we may collect:
- your name;
- email address;
- order history;
- account preferences;
- and account authentication information.
You are responsible for protecting your account credentials and should not share your login information with others.
Communications
We collect information you provide when you:
- contact customer support;
- submit a contact form;
- request a return or refund;
- respond to an email;
- submit a product review;
- or otherwise communicate with Bloom Hair Wellness.
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol address;
- browser type;
- device type;
- operating system;
- network connection information;
- pages viewed;
- links clicked;
- products viewed;
- referring website;
- approximate location derived from your IP address;
- and the date and time of your interactions.
This information may be collected through cookies, pixels, tags, analytics tools, and similar technologies.
How We Collect Personal Information
We may collect personal information from the following sources.
Directly From You
We collect information directly from you when you:
- make a purchase;
- enter information during checkout;
- create an account;
- subscribe to email marketing;
- contact customer support;
- submit a form;
- request a return or refund;
- or otherwise provide information to us.
Automatically Through the Website
Information may be collected automatically when you browse or interact with our website through cookies and similar technologies.
From Shopify and Service Providers
We may receive information from Shopify and companies that help us operate the business, including:
- payment processors;
- shipping carriers;
- order-fulfillment providers;
- website-hosting providers;
- analytics providers;
- fraud-prevention services;
- customer-support tools;
- email-marketing providers;
- and advertising platforms.
From Business and Advertising Partners
We may receive information from advertising, analytics, and marketing partners when permitted by law and consistent with your privacy choices.
How We Use Personal Information
We may use personal information for the following purposes.
Processing and Fulfilling Orders
We use personal information to:
- process payments;
- confirm purchases;
- fulfill and ship orders;
- provide order and delivery updates;
- process returns and refunds;
- respond to order questions;
- and provide customer support.
Operating and Improving the Website
We may use personal information to:
- operate our online store;
- remember customer preferences;
- understand how visitors use the website;
- improve website performance;
- improve products and services;
- troubleshoot technical problems;
- and personalize the shopping experience.
Communicating With You
We may use your contact information to:
- send order confirmations;
- provide shipping and delivery updates;
- respond to customer-service inquiries;
- communicate about returns or refunds;
- provide important information about an order;
- and send service-related notices.
Email Marketing
When you have consented to receive marketing communications, we may use your email address to send:
- product information;
- promotions;
- sale announcements;
- educational content;
- and other news from Bloom Hair Wellness.
You may unsubscribe at any time by selecting the unsubscribe option in a marketing email.
Unsubscribing from marketing does not prevent us from sending necessary transactional messages concerning your orders, account, returns, refunds, or customer-service requests.
Advertising and Analytics
We may use personal information and website activity to:
- measure website traffic;
- understand the effectiveness of advertising;
- improve marketing campaigns;
- display advertisements;
- and provide advertisements that may be more relevant to your interests.
Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing activities.
Security and Fraud Prevention
We may use personal information to:
- verify transactions;
- detect and prevent fraud;
- investigate suspicious or unlawful activity;
- secure customer accounts;
- protect our website;
- and protect Bloom Hair Wellness, our customers, and others.
Legal and Business Purposes
We may use personal information to:
- comply with applicable laws;
- respond to lawful requests from courts, regulators, or government authorities;
- maintain financial and tax records;
- enforce our policies and agreements;
- investigate disputes;
- establish or defend legal claims;
- and protect our legal rights.
Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, software development kits, and similar technologies.
These technologies may be used to:
- keep the website functioning;
- maintain your shopping cart;
- remember preferences;
- support secure checkout;
- understand website traffic;
- analyze website performance;
- measure advertising effectiveness;
- prevent fraud;
- and provide personalized content or advertising.
Some cookies are necessary for the website to function. Other cookies may be used for analytics, advertising, and personalization.
Where required, you may manage nonessential cookies through the cookie banner or privacy-preference tools available on our website.
You may also control cookies through your browser settings. Blocking certain cookies may affect how the website functions.
How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our business and provide our services.
Shopify
Our store is hosted by Shopify. Information you submit through the website is processed by Shopify to provide ecommerce, checkout, security, analytics, advertising, and related services.
Payment Providers
We disclose necessary transaction and payment information to payment processors so they can authorize and complete purchases.
Shipping and Fulfillment Providers
We may disclose your name, delivery address, email address, telephone number when provided, and order details to shipping carriers and fulfillment providers so they can prepare and deliver your order.
Service Providers
We may disclose information to companies that provide services on our behalf, including:
- website hosting;
- payment processing;
- email delivery;
- customer support;
- analytics;
- advertising;
- fraud prevention;
- data storage;
- information technology;
- and order fulfillment.
These providers may use information only as permitted by their agreements and applicable law.
Advertising and Marketing Partners
We may disclose or make certain website activity available to advertising and marketing partners to measure campaigns or display relevant advertising.
Depending on your location, certain disclosures may be considered a “sale,” “sharing,” or use for targeted advertising under applicable privacy laws.
You may exercise available opt-out rights through the privacy-preference tools provided on our website or by contacting us.
When You Direct Us
We may disclose information when you request, direct, or consent to the disclosure, such as when information is required to complete a delivery or use a third-party service.
Legal Requirements and Protection of Rights
We may disclose information when we reasonably believe disclosure is necessary to:
- comply with applicable law;
- respond to a subpoena, court order, or lawful government request;
- investigate fraud or illegal activity;
- protect the safety of customers or others;
- enforce our policies;
- or protect the rights and property of Bloom Hair Wellness.
Business Transactions
If Bloom Hair Wellness is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed as part of that transaction where permitted by law.
Relationship With Shopify
Shopify hosts our online store and processes personal information to provide and improve its ecommerce services.
Information submitted through our website may be transmitted to Shopify and other service providers, including providers located outside your state or country.
Shopify may also process information about your interactions with our store and other Shopify merchants when Shopify features supporting analytics, fraud prevention, personalization, or enhanced services are enabled.
Shopify is responsible for responding to certain privacy requests relating to information it processes independently for its own purposes.
You may learn more about Shopify’s privacy practices and available privacy rights through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third-Party Websites and Services
Our website may contain links to websites, social-media platforms, applications, or services operated by third parties.
Bloom Hair Wellness does not control and is not responsible for the privacy, security, accuracy, or content of third-party websites or services.
When you leave our website, you should review the privacy policy and terms of the website or service you visit.
The presence of a third-party link does not necessarily mean that Bloom Hair Wellness endorses that third party.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, internet transmission, electronic-storage system, or security method can be guaranteed to be completely secure.
Do not send highly sensitive information through unsecured communication channels.
You are responsible for maintaining the confidentiality of any customer-account credentials and notifying us if you believe your account has been accessed without authorization.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on:
- whether an account remains active;
- whether information is needed to fulfill an order;
- customer-service needs;
- tax and accounting requirements;
- fraud prevention;
- dispute resolution;
- contractual obligations;
- and applicable legal requirements.
When information is no longer reasonably needed, it may be deleted, anonymized, or retained as required by law.
Your Privacy Rights
Depending on where you live, you may have some or all of the following rights concerning your personal information.
Right to Access or Know
You may have the right to request information about the personal information we collect, use, or disclose about you.
Right to Correction
You may have the right to request correction of inaccurate personal information.
Right to Deletion
You may have the right to request deletion of certain personal information, subject to legal and operational exceptions.
Right to Data Portability
You may have the right to receive a copy of certain personal information in a portable format.
Right to Opt Out
Depending on your location, you may have the right to opt out of:
- the sale or sharing of personal information;
- targeted advertising;
- or certain profiling activities.
Available opt-out requests may be submitted through the privacy-preference tools on our website or by emailing us.
Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw that consent, subject to applicable law.
Right to Appeal
Depending on your location, you may have the right to appeal a decision concerning a privacy request.
Right to Nondiscrimination
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Privacy Requests
To submit a privacy request, email:
Please state that your message concerns a privacy request and describe the right you wish to exercise.
We may need to verify your identity before completing a request. Verification helps protect customers from unauthorized access to or deletion of their information.
We may ask for information reasonably necessary to confirm your identity, such as your name, email address, order number, or other information connected with your interactions with Bloom Hair Wellness.
We will respond within the timeframe required by applicable law.
Certain requests may be denied or limited when permitted by law, including when retaining information is necessary to:
- complete a transaction;
- maintain required business or tax records;
- prevent fraud;
- protect security;
- resolve a dispute;
- or comply with a legal obligation.
Authorized Agents
Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.
We may require proof that you authorized the person to act for you. We may also ask you to verify your identity directly before completing the request.
Global Privacy Control
Where required by applicable law and supported by our website, we may recognize a valid Global Privacy Control signal as an opt-out request for the browser or device sending the signal.
Because these signals are generally browser- and device-specific, you may need to enable the signal separately on each browser or device you use.
Children’s Privacy
Our website and products are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13.
If you are a parent or legal guardian and believe a child has provided personal information to us, please email hello@mybloomroutine.com so we can review and, when appropriate, delete the information.
International Data Transfers
Bloom Hair Wellness is based in the United States.
Shopify and other service providers may process, transfer, or store personal information in the United States, Canada, or other countries that may have privacy laws different from those in your place of residence.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
Complaints
Questions or concerns about how we handle personal information should be sent to:
Please include enough information for us to understand and investigate the concern.
Depending on where you live, you may also have the right to contact or submit a complaint to an applicable privacy or data-protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- changes to our business practices;
- changes to our website or services;
- changes to Shopify features;
- legal or regulatory requirements;
- or other operational reasons.
When we update this policy, we will revise the “Last updated” date at the top and publish the updated policy on our website.
Additional notice will be provided when required by applicable law.
Contact Bloom Hair Wellness
For questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, contact:
Business name: Bloom Hair Wellness
Website: mybloomroutine.com
Email: hello@mybloomroutine.com
Location: Waterloo, Iowa 50701, United States
Customer-support hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
We aim to respond to customer-support emails within two business days.