Conditions d’utilisation

Last updated: July 15, 2026

Overview

This website is operated by Pretty Beauty LLC, doing business as Bloom Hair Wellness.

Throughout this website, the terms “Bloom Hair Wellness,” “Bloom,” “we,” “us,” and “our” refer to Pretty Beauty LLC doing business as Bloom Hair Wellness.

Bloom Hair Wellness offers this website, including all information, content, features, tools, products, and services available through mybloomroutine.com, conditioned upon your acceptance of these Terms of Service and all policies referenced in them.

By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service.

These Terms apply to all users of the website, including visitors, customers, and individuals who submit content or communicate with us.

Please read these Terms carefully before using the website. If you do not agree to them, you should not access the website or use our services.

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to sell products to you.

1. Eligibility and Online Store Use

By using this website, you represent that you are at least the age of majority in your state or place of residence or that you have permission from a parent or legal guardian to use the website.

You may not use our website, products, or services:

  • for an illegal or unauthorized purpose;
  • in violation of applicable laws or regulations;
  • to infringe the rights of Bloom Hair Wellness or another person;
  • to transmit viruses, malware, or harmful code;
  • to interfere with the security or operation of the website;
  • or to engage in fraudulent or deceptive activity.

A violation of these Terms may result in suspension or termination of access to the website or cancellation of an order where permitted by law.

2. General Conditions

We reserve the right to refuse service, restrict website access, cancel an order, or limit quantities when reasonably necessary, including in cases involving:

  • suspected fraud;
  • unlawful activity;
  • payment problems;
  • product unavailability;
  • resale activity;
  • abuse of promotions;
  • security concerns;
  • pricing or technical errors;
  • or violations of these Terms.

We will not refuse service for an unlawful discriminatory reason.

You may not reproduce, copy, sell, resell, distribute, or commercially exploit any portion of the website or services without prior written permission from Bloom Hair Wellness, except as permitted by law.

Headings are provided for convenience and do not limit the meaning of these Terms.

3. Product Information

We make reasonable efforts to present accurate product descriptions, ingredients, quantities, prices, photographs, availability, and usage information.

However:

  • product colors may appear slightly different because of lighting or screen settings;
  • packaging may change;
  • minor typographical errors may occur;
  • and product information may be updated when necessary.

During Bloom Hair Wellness’s brand transition, certain products may arrive in packaging displaying the original NuHair name. Product pages will identify the packaging customers should expect to receive.

The NuHair name on current inventory does not indicate that the product is sold or fulfilled by an unrelated retailer. The products displayed on this website are offered directly by Pretty Beauty LLC doing business as Bloom Hair Wellness.

Customers should read the product page and product label carefully before purchasing or using any product.

4. Dietary Supplement Information

Bloom Hair Wellness sells dietary supplements and wellness-related products.

Information provided on the website is intended for general educational and product-information purposes only. It is not medical advice and should not be used as a substitute for advice from a qualified healthcare professional.

Dietary supplements are not intended to diagnose, treat, cure, or prevent disease.

Customers should:

  • follow all directions and warnings printed on the product label;
  • review the ingredient information before use;
  • keep supplements out of the reach of children;
  • and consult a qualified healthcare professional before use when pregnant, nursing, taking medication, managing a medical condition, planning surgery, or uncertain whether a product is appropriate.

Individual experiences differ, and Bloom Hair Wellness does not guarantee any particular hair-growth, health, cosmetic, or wellness result.

Where applicable to a structure or function claim, the legally required FDA disclaimer is:

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

FDA requires this standard wording for qualifying dietary-supplement claims, and the wording should not be modified.

5. Prices and Promotions

All prices are shown in United States dollars unless otherwise stated.

Prices may change without notice. However, a price change will not ordinarily affect an order already accepted and paid for, except when:

  • there is a clear pricing or technical error;
  • payment has not been completed;
  • the order is cancelled;
  • or another correction is permitted by applicable law.

Discounts, promotional codes, free-shipping offers, gifts, and sale prices:

  • may apply only during the stated promotional period;
  • may be limited to specified products or customers;
  • may require a minimum purchase;
  • may not be combined unless expressly stated;
  • and may be withdrawn or corrected when published in error.

Refunds on discounted purchases are based on the amount actually paid.

We may cancel orders involving obvious pricing errors, but when payment has already been collected, an appropriate refund will be issued.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance.

An order is accepted when we confirm the order and begin processing it, subject to payment authorization, inventory availability, fraud screening, and these Terms.

We may limit or cancel orders that appear to involve:

  • unauthorized resale;
  • duplicate promotional use;
  • payment fraud;
  • incorrect customer information;
  • suspicious purchasing activity;
  • or quantities exceeding reasonable personal use.

When we cancel a paid order, we will issue the appropriate refund to the original payment method.

7. Billing and Account Information

You agree to provide accurate, current, and complete information when placing an order or creating an account.

This includes:

  • your name;
  • email address;
  • billing information;
  • shipping address;
  • and any delivery information reasonably required to fulfill the order.

You are responsible for checking that your order and address information are correct before submitting payment.

When customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

Notify us promptly if you suspect unauthorized use of your account or payment information.

8. Payment

Payments are processed through Shopify and authorized third-party payment providers.

By submitting payment information, you represent that:

  • you are authorized to use the selected payment method;
  • the information provided is accurate;
  • and you authorize the applicable charges for your purchase.

We do not independently store complete payment-card numbers.

Payment authorization may be declined or delayed by the payment provider, card issuer, bank, fraud-prevention service, or another authorized financial institution.

9. Shipping and Delivery

Processing periods, shipping destinations, estimated delivery times, shipping charges, tracking, address responsibilities, lost packages, damaged deliveries, and returned shipments are governed by our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed.

We are responsible for using reasonable care in processing and tendering orders to the carrier. Carrier delays caused by weather, transportation disruption, holidays, emergencies, address problems, or other events outside our reasonable control may affect delivery.

When merchandise cannot be shipped within the promised timeframe, federal rules generally require the seller to obtain the customer’s consent to a delay or provide a refund for the unshipped merchandise.

10. Returns and Refunds

Returns, damaged products, incorrect items, nonreturnable products, return shipping, inspections, cancellations, and refunds are governed by our Return and Refund Policy.

Customers must contact us before sending a return.

Supplements generally must remain unopened, unused, and sealed to qualify for an ordinary return because of health, safety, and product-integrity concerns.

This restriction does not prevent a customer from contacting us about a product that arrived damaged, defective, missing, or incorrect.

Approved refunds are issued to the original payment method.

11. Order Cancellations

To request an order cancellation, email:

hello@mybloomroutine.com

We will make a reasonable effort to cancel an order before it has been processed or shipped.

Cancellation is not guaranteed after an order has entered processing, fulfillment, packaging, or shipment.

Orders that cannot be cancelled may be eligible for return under our Return and Refund Policy.

Bloom currently offers one-time purchases. Subscription or recurring-purchase terms will be provided separately before any Subscribe and Save program is activated.

12. Product Availability

Products may have limited quantities and may become unavailable without notice.

We reserve the right to:

  • limit available quantities;
  • discontinue a product;
  • correct inventory errors;
  • substitute packaging only when accurately disclosed and legally permitted;
  • or cancel an unavailable item.

If we cannot fulfill an item that has already been paid for, we will issue the appropriate refund rather than requiring the customer to accept store credit.

13. Optional Third-Party Tools and Services

Our website may provide access to third-party tools, payment methods, applications, social-media features, analytics tools, or other integrations.

These services may be operated independently from Bloom Hair Wellness and may have their own terms and privacy policies.

We are not responsible for the operation of third-party services outside our control.

Your use of such services is subject to the third party’s applicable terms.

14. Third-Party Links

The website may contain links to websites or services operated by third parties.

Bloom Hair Wellness does not control and is not responsible for:

  • third-party content;
  • availability;
  • accuracy;
  • privacy practices;
  • security;
  • products;
  • services;
  • or transactions.

Review the policies and terms of any third-party website before using it or making a purchase.

The presence of a link does not necessarily constitute endorsement.

15. Reviews, Feedback, and User Submissions

When you voluntarily submit a product review, testimonial, photograph, comment, idea, suggestion, or other content, you represent that:

  • you created or have permission to submit the content;
  • the content is truthful;
  • it does not violate another person’s rights;
  • it is not defamatory, unlawful, abusive, or deceptive;
  • and it does not contain malicious software.

You grant Bloom Hair Wellness a nonexclusive, worldwide, royalty-free license to reproduce, display, edit for formatting or length, distribute, and use submitted content in connection with the website, products, customer service, and marketing, subject to applicable law and our Privacy Policy.

We will not materially change the meaning of a genuine customer review.

We may refuse or remove content that:

  • is unlawful;
  • contains personal or confidential information;
  • is unrelated to the product;
  • includes threats or harassment;
  • infringes intellectual-property rights;
  • contains spam;
  • or violates these Terms.

We are not obligated to compensate users for unsolicited feedback unless agreed in writing.

16. Intellectual Property

The website and its content, including:

  • the Bloom Hair Wellness name;
  • logos;
  • graphics;
  • photographs;
  • product-page layouts;
  • written content;
  • videos;
  • designs;
  • and other original materials,

are owned by Pretty Beauty LLC, licensed to it, or used with permission, unless otherwise stated.

You may view and use the website for personal, noncommercial shopping purposes.

You may not copy, reproduce, republish, alter, sell, license, distribute, scrape, or commercially exploit protected content without prior written permission.

Third-party trademarks remain the property of their respective owners.

17. Privacy

Our collection, use, disclosure, security, and retention of personal information are governed by our Privacy Policy.

Shopify provides tools for publishing store policies, and merchants remain responsible for reviewing and adapting those policies to their actual business practices.

18. Errors and Corrections

Occasionally, information on the website may contain typographical mistakes, inaccurate inventory information, outdated promotional language, incorrect pricing, or other errors.

We may correct errors, update information, or cancel an affected order when reasonably necessary and permitted by law.

When a correction materially affects an accepted paid order, we will contact the customer when appropriate and provide any refund required.

Nothing in this section allows Bloom Hair Wellness to avoid obligations imposed by consumer-protection law.

19. Prohibited Uses

You may not use the website or services to:

  • violate any law;
  • infringe intellectual-property, privacy, or other legal rights;
  • submit false, fraudulent, or misleading information;
  • impersonate another person;
  • make unauthorized purchases;
  • distribute viruses or malicious code;
  • interfere with website security;
  • scrape or harvest information without authorization;
  • attempt unauthorized access to accounts or systems;
  • send spam or phishing communications;
  • harass, threaten, abuse, or defame another person;
  • discriminate unlawfully;
  • or engage in conduct that could harm Bloom Hair Wellness, customers, Shopify, or another party.

We may suspend or terminate access for prohibited conduct.

20. Website Availability

We aim to keep the website accurate, secure, and available.

However, the website may occasionally be unavailable because of:

  • maintenance;
  • software updates;
  • Shopify service interruptions;
  • cybersecurity concerns;
  • technical failures;
  • network problems;
  • or circumstances outside our reasonable control.

We do not guarantee uninterrupted or error-free access.

21. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • the website will always be uninterrupted or error-free;
  • every technical defect will be immediately corrected;
  • the website will be free from every harmful component;
  • general informational content will be suitable for every user;
  • or any particular supplement, product, routine, or website content will produce a specific result.

This section does not exclude any warranty, right, or remedy that cannot legally be excluded.

Products remain subject to any express warranties stated on the applicable product page and to rights provided under applicable consumer law.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Pretty Beauty LLC doing business as Bloom Hair Wellness will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or services.

This may include loss of profits, revenue, data, business opportunity, or anticipated savings.

However, nothing in these Terms limits liability where limitation is prohibited by law, including liability arising from:

  • intentional misconduct;
  • fraud;
  • gross negligence where it cannot lawfully be limited;
  • personal injury caused by legally actionable conduct;
  • or mandatory consumer-protection rights.

Where liability may lawfully be limited, our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Pretty Beauty LLC doing business as Bloom Hair Wellness from third-party claims arising directly from:

  • your unlawful use of the website;
  • your material violation of these Terms;
  • your infringement of another party’s rights;
  • or content you submit that violates law or another person’s rights.

This provision does not require a consumer to indemnify Bloom Hair Wellness for Bloom Hair Wellness’s own unlawful conduct, negligence, or breach.

24. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed when necessary.

The remaining provisions will remain in effect.

25. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce it later.

Any waiver must be made in writing by an authorized representative of Pretty Beauty LLC.

26. Entire Agreement

These Terms, together with the policies referenced within them, constitute the agreement governing use of the website and purchases made through it.

Relevant policies include:

  • the Privacy Policy;
  • the Return and Refund Policy;
  • the Shipping Policy;
  • and the Legal Notice.

A policy addressing a specific issue will generally control that issue, subject to applicable law.

27. Governing Law

These Terms are governed by the laws of the State of Iowa and applicable federal laws of the United States, without regard to conflict-of-law principles.

Nothing in this section removes rights that customers may have under mandatory consumer-protection laws in their state of residence.

Any legal proceeding relating to these Terms may be brought in a court with lawful jurisdiction over the matter.

28. Termination

These Terms remain effective while you use the website or services.

You may stop using the website at any time.

We may restrict or terminate access when we reasonably believe a user:

  • has materially violated these Terms;
  • has engaged in fraudulent or unlawful activity;
  • has threatened website security;
  • or has misused the services.

Provisions that logically survive termination, including payment obligations, intellectual property, limitations of liability, dispute provisions, and indemnification, will remain effective.

29. Changes to These Terms

We may update these Terms periodically to reflect changes to:

  • our business;
  • products;
  • website;
  • Shopify services;
  • legal requirements;
  • or operational practices.

The revised Terms will be posted on this page with an updated “Last updated” date.

Changes will apply prospectively unless applicable law requires otherwise.

Continued use of the website after an update means you accept the revised Terms to the extent permitted by law.

30. Contact Information

Questions concerning these Terms should be sent to:

Legal business: Pretty Beauty LLC
Store and brand name: Bloom Hair Wellness
Website: mybloomroutine.com
Email: hello@mybloomroutine.com
Business location: Waterloo, Iowa 50701, United States
Customer-support hours: Monday–Friday, 9:00 AM–5:00 PM Central Time

We aim to respond within two business days.